Help Center
Find answers to your questions about CONN3CT
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Frequently Asked Questions
How does the NFC technology work?
NFC (Near Field Communication) allows your CONN3CT card to communicate with smartphones when they're in close proximity. Simply tap your card on an NFC-enabled smartphone, and your digital profile will appear instantly.
Learn moreHow do I update my digital profile?
Log in to your CONN3CT dashboard, navigate to the Profile section, and make your desired changes. Your updates will be reflected immediately when someone taps your card.
Learn moreDoes it work with all smartphones?
CONN3CT cards work with all modern smartphones that have NFC capabilities. This includes most Android devices and iPhone 7 or newer models. For devices without NFC, we provide a QR code alternative.
Learn moreWhat if I lose my card?
If you lose your card, you can order a replacement through your dashboard. Your digital profile remains intact, and we'll link it to your new card once it arrives.
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